With evolving pricing models, capabilities, and services, estimating and comparing the total cost of courseware solutions is becoming increasingly difficult. The CWiC Guide to Total Cost of Ownership helps faculty and administrators think through the total cost of courseware ownership—from piloting a product to measuring its impact. The four cost categories below—start-up, operating, research, and governance—may apply at any phase of a courseware implementation, and understanding the cost differences from pilot to scaling is key.